Terms of Service
Last updated: August 2025
1. Acceptance of Terms
By accessing or using MarketingBro.ai services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, please do not use our services.
2. Description of Service
MarketingBro.ai provides an AI-powered chatbot platform that enables businesses to:
- Deploy intelligent chatbots for customer support
- Automate sales conversations and lead generation
- Integrate AI capabilities across multiple channels
- Access analytics and performance insights
- Manage multi-tenant client environments
3. User Accounts and Registration
Account Creation
To access our services, you must create an account by providing accurate and complete information. You are responsible for maintaining the confidentiality of your account credentials.
Account Responsibilities
- Provide accurate, current, and complete information
- Maintain the security of your login credentials
- Notify us immediately of any unauthorized use
- Accept responsibility for all activities under your account
4. Acceptable Use Policy
You agree not to use our services to:
- Violate any applicable laws or regulations
- Infringe on intellectual property rights
- Transmit harmful, offensive, or inappropriate content
- Attempt to gain unauthorized access to our systems
- Interfere with or disrupt our services
- Use our platform for spam or unsolicited communications
- Reverse engineer or attempt to extract our source code
- Resell or redistribute our services without permission
5. Subscription Plans and Billing
Pricing and Plans
We offer various subscription plans with different features and usage limits. Current pricing is available on our website and may be updated from time to time.
Payment Terms
- Subscription fees are billed in advance on a monthly or annual basis
- All payments are non-refundable except as required by law
- Failure to pay may result in service suspension or termination
- You authorize us to charge your payment method for renewal
Free Trial
We may offer free trials for new users. Trial accounts may have limited features or usage restrictions. We reserve the right to modify or discontinue trial offers.
6. Data and Privacy
Your Data
You retain ownership of your data. We process your data in accordance with our Privacy Policy and applicable data protection laws.
Data Security
We implement industry-standard security measures to protect your data, including encryption, access controls, and regular security audits.
7. Intellectual Property
Our Rights
MarketingBro.ai and its associated trademarks, logos, and content are our intellectual property. You may not use our intellectual property without written permission.
License to Use
We grant you a limited, non-exclusive, non-transferable license to use our services in accordance with these terms.
8. Service Availability and Support
Uptime
We strive to maintain 99.9% uptime for our services. However, we do not guarantee uninterrupted availability and may perform maintenance that temporarily affects service availability.
Support
We provide customer support through various channels. Support levels may vary based on your subscription plan.
9. Termination
Termination by You
You may cancel your account at any time through your account settings. Cancellation will be effective at the end of your current billing period.
Termination by Us
We may suspend or terminate your account if you violate these terms, engage in fraudulent activity, or for other legitimate business reasons.
10. Disclaimers and Limitations
Service Disclaimer
Our services are provided "as is" without warranties of any kind. We disclaim all warranties, express or implied, including merchantability and fitness for a particular purpose.
Limitation of Liability
To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services.
11. Indemnification
You agree to indemnify and hold harmless MarketingBro.ai from any claims, damages, or expenses arising from your use of our services or violation of these terms.
12. Governing Law
These terms are governed by the laws of the State of California, USA, without regard to conflict of law principles.
13. Changes to Terms
We may update these Terms of Service from time to time. We will notify you of material changes and provide the updated terms on our website. Continued use of our services constitutes acceptance of the revised terms.
14. Contact Information
If you have questions about these Terms of Service, please contact us:
⚖️ Legal Compliance
These terms comply with applicable laws including GDPR, CCPA, and other relevant data protection and consumer protection regulations. We are committed to maintaining the highest standards of legal compliance.